Outlook Stuck on Loading Profile? Here's How to Resolve It
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Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.

If you see messages piling up in your Outlook outbox or people you're sending messages to aren't receiving them, try the following methods to fix the issue. Clear the cache or recreate the Outlook profile if performance is degraded or errors persist. If Outlook is NOT able to start in safe mode, then try the Outlook Fix resource center next proposed solution below, entitled Create a new Outlook profile. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you.

We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed. To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September.

A vast community of Microsoft Office365 users that are working together to support the product and others. Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms. This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypted.

Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account Outlook Fix resource center to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. If you uninstalled via add/remove programs, you may want to go more aggressive on it. TrustedTech is a Microsoft solutions Partner in the following areas. TrustedTech is dedicated to being a reliable resource for all software and technology support needs.

We're investigating the issue and will update this page when a fix is available. Switch your alias to an Outlook.com or Hotmail.com account. After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface.

The freezing never seemed to occur when I had Outlook open but was not using it. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. Facing this "Outlook keeps freezing when sending email" issue is very frustrating.

Visit Firefox support to learn how to Disable or remove Add-ons. You can also Sign out manually then close all browser windows. Some users may not be able to empty their Deleted Items folder. Some customers may not be able to insert GIFs from the Insert Emojis and GIFs button. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you Outlook Fix resource center may need to update Outlook.

Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.

After performing the method start Outlook again to check if the method has worked and eliminated the error. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Follow the steps below to disable Outlook’s compatibility mode. Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue.

You must have at least three user accounts on the computer to complete these steps. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. If creating a new profile Outlook Fix resource center solves your issue, you can return to the Show Profiles dialog and delete your old profile. Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. We recommend setting Windows Update to automatically download and install recommended updates.

Running the /resetnavpane command removes all customizations to the navigation pane. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Outlook Fix resource center Agent, are unable to open the Help Pane.