new_ticket.php 19 KB

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  1. <?php
  2. /* INIT SECTION */
  3. $language_file = array('messages','userInfo', 'admin');
  4. $cidReset = true;
  5. require_once '../config.php';
  6. $plugin = TicketPlugin::create();
  7. api_block_anonymous_users();
  8. require_once api_get_path(LIBRARY_PATH).'formvalidator/FormValidator.class.php';
  9. require_once api_get_path(LIBRARY_PATH).'group_portal_manager.lib.php';
  10. $htmlHeadXtra[]='
  11. <script>
  12. $(document).ready(function(){
  13. document.getElementById("divEmail").style.display="none";
  14. });
  15. function load_course_list (div_course,my_user_id) {
  16. $.ajax({
  17. contentType: "application/x-www-form-urlencoded",
  18. type: "GET",
  19. url: "course_user_list.php",
  20. data: "user_id="+my_user_id,
  21. success: function(datos) {
  22. $("div#user_request").html(datos);
  23. $("#user_id_request").val(my_user_id);
  24. $("#btnsubmit").attr("disabled", false);
  25. }
  26. });
  27. }
  28. function changeType() {
  29. var selected = document.getElementById("category_id").selectedIndex;
  30. var id = document.getElementById("category_id").options[selected].value ;
  31. document.getElementById("project_id").value= projects[id];
  32. document.getElementById("other_area").value= other_area[id];
  33. document.getElementById("email").value= email[id];
  34. document.getElementById("divEmail").style.display="none";
  35. if(parseInt(course_required[id]) == 0){
  36. document.getElementById("divCourse").style.display="none";
  37. if( id != "CUR"){
  38. document.getElementById("divEmail").style.display="";
  39. document.getElementById("personal_email").required="required";
  40. }
  41. document.getElementById("course_id").disabled=true;
  42. document.getElementById("course_id").value=0;
  43. }else{
  44. document.getElementById("divCourse").style.display = "";
  45. document.getElementById("course_id").disabled=false;
  46. document.getElementById("course_id").value=0;
  47. document.getElementById("personal_email").value="";
  48. }
  49. }
  50. function handleClick2(myRadio) {
  51. var user_id = myRadio.value;
  52. document.getElementById("user_id_request").value = user_id;
  53. alert(document.getElementById("user_id_request").value);
  54. }
  55. function validate() {
  56. var re = /^([a-zA-Z0-9_.-])+@(([a-zA-Z0-9-])+.)+([a-zA-Z0-9]{2,4})+$/;
  57. fckEditor1val = FCKeditorAPI.__Instances["content"].GetHTML();
  58. document.getElementById("content").value= fckEditor1val;
  59. var selected = document.getElementById("category_id").selectedIndex;
  60. var id = document.getElementById("category_id").options[selected].value;
  61. if(document.getElementById("user_id_request").value == ""){
  62. alert("'.$plugin->get_lang("ValidUser").'");
  63. return false;
  64. }else if( id == 0){
  65. alert("'.$plugin->get_lang("ValidType").'");
  66. return false;
  67. }else if(document.getElementById("subject").value == ""){
  68. alert("'.$plugin->get_lang("ValidSubject").'");
  69. return false;
  70. }else if(parseInt(course_required[id]) == 1 && document.getElementById("course_id").value == 0){
  71. alert("'.$plugin->get_lang("ValidCourse").'");
  72. return false;
  73. }else if(id !="CUR" && parseInt(course_required[id]) != 1 && !re.test(document.getElementById("personal_email").value)){
  74. alert("'.$plugin->get_lang("ValidEmail").'");
  75. return false;
  76. }else if(fckEditor1val ==""){
  77. alert("'.$plugin->get_lang("ValidMessage").'");
  78. return false;
  79. }
  80. }
  81. var counter_image = 1;
  82. function remove_image_form(id_elem1) {
  83. var elem1 = document.getElementById(id_elem1);
  84. elem1.parentNode.removeChild(elem1);
  85. counter_image = counter_image - 1;
  86. }
  87. function add_image_form() {
  88. // Multiple filepaths for image form
  89. var filepaths = document.getElementById("filepaths");
  90. if (document.getElementById("filepath_"+counter_image)) {
  91. counter_image = counter_image + 1;
  92. } else {
  93. counter_image = counter_image;
  94. }
  95. var elem1 = document.createElement("div");
  96. elem1.setAttribute("id","filepath_"+counter_image);
  97. filepaths.appendChild(elem1);
  98. id_elem1 = "filepath_"+counter_image;
  99. id_elem1 = "\'"+id_elem1+"\'";
  100. document.getElementById("filepath_"+counter_image).innerHTML = "<input type=\"file\" name=\"attach_"+counter_image+"\" size=\"20\" />&nbsp;<a href=\"javascript:remove_image_form("+id_elem1+")\"><img src=\"'.api_get_path(WEB_CODE_PATH).'img/delete.gif\"></a>";
  101. //document.getElementById("filepath_"+counter_image).innerHTML = "<input type=\"file\" name=\"attach_"+counter_image+"\" size=\"20\" />&nbsp;<input type=\"text\" name=\"legend[]\" size=\"20\" />";
  102. if (filepaths.childNodes.length == 6) {
  103. var link_attach = document.getElementById("link-more-attach");
  104. if (link_attach) {
  105. link_attach.innerHTML="";
  106. }
  107. }
  108. }
  109. </script>
  110. <style>
  111. div.row div.label2 {
  112. float:left;
  113. width:10%;
  114. }
  115. div.row div.formw2 {
  116. width:90%;
  117. float:left
  118. }
  119. div.divTicket {
  120. width: 70%;
  121. float: center;
  122. margin-left: 15%;
  123. }
  124. </style>';
  125. $types = TicketManager::get_all_tickets_categories();
  126. $htmlHeadXtra[] = '<script language="javascript">
  127. var projects = '.js_array($types,'projects','project_id'). '
  128. var course_required = '.js_array($types,'course_required','course_required').'
  129. var other_area = '.js_array($types,'other_area','other_area').'
  130. var email = '.js_array($types,'email','email').'
  131. </script>';
  132. $htmlHeadXtra[] = '<script src="'.api_get_path(WEB_LIBRARY_PATH).'javascript/tag/jquery.fcbkcomplete.js" type="text/javascript" language="javascript"></script>';
  133. $htmlHeadXtra[] = '<link href="'.api_get_path(WEB_LIBRARY_PATH).'javascript/tag/style.css" rel="stylesheet" type="text/css" />';
  134. function js_str($s) {
  135. return '"'.addcslashes($s, "\0..\37\"\\").'"';
  136. }
  137. function js_array($array,$name,$key) {
  138. $temp=array();
  139. $return = "new Array(); ";
  140. foreach ($array as $value){
  141. $return .= $name."['".$value['category_id']."'] ='".$value[$key]."'; ";
  142. }
  143. return $return;
  144. }
  145. function show_form_send_ticket(){
  146. global $types, $plugin;
  147. echo '<div class="divTicket">';
  148. echo '<form enctype="multipart/form-data" action="'.api_get_self().'" method="post" name="send_ticket" id="send_ticket"
  149. onsubmit="return validate()" style="width:100%">';
  150. echo '<input name="user_id_request" id="user_id_request" type="hidden" value="">';
  151. // Category
  152. $select_types = '<div class="row">
  153. <div class="label2">'.get_lang('Category').': </div>
  154. <div class="formw2">';
  155. $select_types .= '<select style="width: 95%; " name = "category_id" id="category_id" onChange="changeType();">';
  156. $select_types .= '<option value="0">---'.get_lang('Select').'---</option>';
  157. foreach ($types as $type) {
  158. $select_types.= "<option value = '".$type['category_id']."'>".$type['name'].": <br/>".$type['description']."</option>";
  159. }
  160. $select_types .= "</select>";
  161. $select_types .= '</div></div>';
  162. echo $select_types;
  163. // Course
  164. $courses_list = CourseManager::get_courses_list_by_user_id($user_id,false,true);
  165. $select_course = '<div id="user_request" >
  166. </div>';
  167. echo $select_course;
  168. // Status
  169. $status = array();
  170. $status[NEWTCK] = $plugin->get_lang('StsNew');
  171. $status[PENDING] = $plugin->get_lang('StsPending');
  172. $status[UNCONFIRMED] = $plugin->get_lang('StsUnconfirmed');
  173. $status[CLOSE] = $plugin->get_lang('StsClose');
  174. $status[REENVIADO] = $plugin->get_lang('StsReenviado');
  175. $select_status = '
  176. <div class="row" >
  177. <div class="label2" >'.get_lang('Status').': </div>
  178. <div class="formw2">
  179. <select style="width: 95%; " name = "status_id" id="status_id">';
  180. //$status = TicketManager::get_all_tickets_status();
  181. foreach ($status as $sts_key => $sts_name) {
  182. if($sts_key=='PND'){
  183. $select_status .= "<option value = '".$sts_key."' selected >".$sts_name."</option>";
  184. }else{
  185. $select_status.= "<option value = '".$sts_key."'>".$sts_name."</option>";
  186. }
  187. }
  188. $select_status .= '
  189. </select>
  190. </div>
  191. </div>';
  192. echo $select_status;
  193. // Source
  194. $source = array();
  195. $source[SRC_EMAIL] = $plugin->get_lang('SrcEmail');
  196. $source[SRC_PHONE] = $plugin->get_lang('SrcPhone');
  197. $source[SRC_PRESC] = $plugin->get_lang('SrcPresential');
  198. $select_source = '
  199. <div class="row">
  200. <div class="label2">'.$plugin->get_lang('Source').':</div>
  201. <div class="formw2">
  202. <select style="width: 95%; " name="source_id" id="source_id" >';
  203. foreach ($source as $src_key => $src_name) {
  204. $select_source.= "<option value = '".$src_key."'>".$src_name."</option>";
  205. }
  206. $select_source .='
  207. </select>
  208. </div>
  209. </div>';
  210. echo $select_source;
  211. // Subject
  212. echo '<div class="row" ><div class ="label2">'.get_lang('Subject').':</div>
  213. <div class="formw2"><input type = "text" id ="subject" name="subject" value="" required ="" style="width:94%"/></div>
  214. </div>';
  215. // Email
  216. echo '<div class="row" id="divEmail" ><div class ="label2">'.$plugin->get_lang('PersonalEmail').':</div>
  217. <div class="formw2"><input type = "email" id ="personal_email" name="personal_email" value="" style="width:94%"/></div>
  218. </div>';
  219. echo '<input name="project_id" id="project_id" type="hidden" value="">';
  220. echo '<input name="other_area" id="other_area" type="hidden" value="">';
  221. echo '<input name="email" id="email" type="hidden" value="">';
  222. // Message
  223. echo '<div class="row">
  224. <div class="label2">'.get_lang('Message').'</div>
  225. <div class="formw2">
  226. <input type="hidden" id="content" name="content" value="" style="display:none">
  227. <input type="hidden" id="content___Config" value="ToolbarSet=Messages&amp;Width=95%25&amp;Height=250&amp;ToolbarSets={ %22Messages%22: [ [ %22Bold%22,%22Italic%22,%22-%22,%22InsertOrderedList%22,%22InsertUnorderedList%22,%22Link%22,%22RemoveLink%22 ] ], %22MessagesMaximized%22: [ ] }&amp;LoadPlugin=[%22customizations%22]&amp;EditorAreaStyles=body { background: #ffffff; }&amp;ToolbarStartExpanded=false&amp;CustomConfigurationsPath=/main/inc/lib/fckeditor/myconfig.js&amp;EditorAreaCSS=/main/css/chamilo/default.css&amp;ToolbarComboPreviewCSS=/main/css/chamilo/default.css&amp;DefaultLanguage=es&amp;ContentLangDirection=ltr&amp;AdvancedFileManager=true&amp;BaseHref='.api_get_path(WEB_PLUGIN_PATH).PLUGIN_NAME.'/s/&amp;&amp;UserIsCourseAdmin=true&amp;UserIsPlatformAdmin=true" style="display:none">
  228. <iframe id="content___Frame" src="/main/inc/lib/fckeditor/editor/fckeditor.html?InstanceName=content&amp;Toolbar=Messages" width="95%" height="250" frameborder="0" scrolling="no" style="margin: 0px; padding: 0px; border: 0px; background-color: transparent; background-image: none; width: 95%; height: 250px;">
  229. </iframe>
  230. </div>
  231. </div>';
  232. // Phone
  233. echo '<div class="row" ><div class ="label2">'.get_lang('Phone').' ('.$plugin->get_lang('Optional').'):</div>
  234. <div class="formw2"><input type = "text" id ="phone" name="phone" value="" onkeyup="valid(this,'."'allowspace'".')" onblur="valid(this,'."'allowspace'".')" style="width:94%"/></div>
  235. </div>';
  236. // Priority
  237. $select_priority = '<div class="row" >
  238. <div class="label2" >'.$plugin->get_lang('Priority').': </div>
  239. <div class="formw2">';
  240. $priority = array();
  241. $priority[NORMAL] = $plugin->get_lang('PriorityNormal');
  242. $priority[HIGH] = $plugin->get_lang('PriorityHigh');
  243. $priority[LOW] = $plugin->get_lang('PriorityLow');
  244. $select_priority .= '<select style="width: 85px; " name = "priority_id" id="priority_id">';
  245. foreach ($priority as $prty_key => $prty_name) {
  246. if($sts_key== NORMAL){
  247. $select_priority .= "<option value = '".$prty_key."' selected >".$prty_name."</option>";
  248. }else{
  249. $select_priority.= "<option value = '".$prty_key."'>".$prty_name."</option>";
  250. }
  251. }
  252. $select_priority .= "</select>";
  253. $select_priority .= '</div></div>';
  254. echo $select_priority;
  255. // Input file attach
  256. echo '<div class="row">
  257. <div class="label2">'.get_lang('FilesAttachment').'</div>
  258. <div class="formw2">
  259. <span id="filepaths">
  260. <div id="filepath_1">
  261. <input type="file" name="attach_1" id="attach_1" size="20" style="width:94%;"/>
  262. </div></span>
  263. </div>
  264. </div>';
  265. echo '<div class="row">
  266. <div class="formw2">
  267. <span id="link-more-attach">
  268. <a href="javascript://" onclick="return add_image_form()">'.get_lang('AddOneMoreFile').'</a></span>&nbsp;
  269. ('.sprintf(get_lang('MaximunFileSizeX'),format_file_size(api_get_setting('message_max_upload_filesize'))).')
  270. </div>
  271. </div>';
  272. echo '<div class="row">
  273. <div class="label2">
  274. </div>
  275. <div class="formw2"><button class="save" name="compose" type="submit" id="btnsubmit">'.get_lang('SendMessage').'</button>
  276. </div>
  277. </div>';
  278. echo '</form></div>';
  279. }
  280. function save_ticket(){
  281. global $plugin;
  282. $category_id = $_POST['category_id'];
  283. $content = $_POST['content'];
  284. if ($_POST['phone']!="") $content.= '<p style="color:red">&nbsp;'.get_lang('Phone').': '.$_POST['phone'].'</p>';
  285. $course_id = $_POST['course_id'];
  286. $project_id = $_POST['project_id'];
  287. $subject = $_POST['subject'];
  288. $other_area = (int)$_POST['other_area'];
  289. $email = $_POST['email'];
  290. $personal_email = $_POST['personal_email'];
  291. $source = $_POST['source_id'];
  292. $user_id = $_POST['user_id_request'];
  293. $priority = $_POST['priority_id'];
  294. $status = $_POST['status_id'];
  295. $file_attachments = $_FILES;
  296. if(TicketManager::insert_new_ticket($category_id, $course_id, $project_id, $other_area, $email, $subject, $content,$personal_email, $file_attachments,$source,$priority,$status,$user_id,api_get_user_id())){
  297. header('location:'.api_get_path(WEB_PLUGIN_PATH).PLUGIN_NAME.'/s/myticket.php?message=success');
  298. }else{
  299. Display::display_header(get_lang('ComposeMessage'));
  300. Display::display_error_message($plugin->get_lang('ErrorRegisterMessage'));
  301. }
  302. }
  303. /**
  304. * Get the total number of users on the platform
  305. * @see SortableTable#get_total_number_of_items()
  306. */
  307. function get_number_of_users() {
  308. $user_table = Database :: get_main_table(TABLE_MAIN_USER);
  309. $sql = "SELECT COUNT(u.user_id) AS total_number_of_items FROM $user_table u";
  310. if ((api_is_platform_admin() || api_is_session_admin()) && api_get_multiple_access_url()) {
  311. $access_url_rel_user_table= Database :: get_main_table(TABLE_MAIN_ACCESS_URL_REL_USER);
  312. $sql.= " INNER JOIN $access_url_rel_user_table url_rel_user ON (u.user_id=url_rel_user.user_id)";
  313. }
  314. if ( isset ($_GET['keyword'])) {
  315. $keyword = Database::escape_string(trim($_GET['keyword']));
  316. $sql .= " WHERE (u.firstname LIKE '%".$keyword."%' OR u.lastname LIKE '%".$keyword."%' OR concat(u.firstname,' ',u.lastname) LIKE '%".$keyword."%' OR concat(u.lastname,' ',u.firstname) LIKE '%".$keyword."%' OR u.username LIKE '%".$keyword."%' OR u.email LIKE '%".$keyword."%' OR u.official_code LIKE '%".$keyword."%') ";
  317. }
  318. $res = Database::query($sql);
  319. $obj = Database::fetch_object($res);
  320. return $obj->total_number_of_items;
  321. }
  322. /**
  323. * Get the users to display on the current page (fill the sortable-table)
  324. * @param int offset of first user to recover
  325. * @param int Number of users to get
  326. * @param int Column to sort on
  327. * @param string Order (ASC,DESC)
  328. * @see SortableTable#get_table_data($from)
  329. */
  330. function get_user_data($from, $number_of_items, $column, $direction)
  331. {
  332. $user_table = Database :: get_main_table(TABLE_MAIN_USER);
  333. $admin_table = Database :: get_main_table(TABLE_MAIN_ADMIN);
  334. $sql = "SELECT
  335. u.user_id AS col0,
  336. u.official_code AS col2,
  337. ".(api_is_western_name_order()
  338. ? "u.firstname AS col3,
  339. u.lastname AS col4,"
  340. : "u.lastname AS col3,
  341. u.firstname AS col4,")."
  342. u.username AS col5,
  343. u.email AS col6,
  344. u.status AS col7,
  345. u.active AS col8,
  346. u.user_id AS col9 ".
  347. ", u.expiration_date AS exp ".
  348. " FROM $user_table u ";
  349. if (isset ($_GET['keyword']) ) {
  350. $keyword = Database::escape_string(trim($_GET['keyword']));
  351. $sql .= " WHERE (u.firstname LIKE '%".$keyword."%' OR u.lastname LIKE '%".$keyword."%' OR concat(u.firstname,' ',u.lastname) LIKE '%".$keyword."%' OR concat(u.lastname,' ',u.firstname) LIKE '%".$keyword."%' OR u.username LIKE '%".$keyword."%' OR u.official_code LIKE '%".$keyword."%' OR u.email LIKE '%".$keyword."%' )";
  352. }
  353. if (!in_array($direction, array('ASC','DESC'))) {
  354. $direction = 'ASC';
  355. }
  356. $column = intval($column);
  357. $from = intval($from);
  358. $number_of_items = intval($number_of_items);
  359. $sql .= " ORDER BY col$column $direction ";
  360. $sql .= " LIMIT $from,$number_of_items";
  361. $res = Database::query($sql);
  362. $users = array ();
  363. $t = time();
  364. while ($user = Database::fetch_row($res)) {
  365. $image_path = UserManager::get_user_picture_path_by_id($user[0], 'web', false, true);
  366. $user_profile = UserManager::get_picture_user($user[0], $image_path['file'], 22, USER_IMAGE_SIZE_SMALL, ' width="22" height="22" ');
  367. if (!api_is_anonymous()) {
  368. $photo = '<center><a href="'.api_get_path(WEB_PATH).'whoisonline.php?origin=user_list&id='.$user[0].'" title="'.get_lang('Info').'"><img src="'.$user_profile['file'].'" '.$user_profile['style'].' alt="'.api_get_person_name($user[2],$user[3]).'" title="'.api_get_person_name($user[2], $user[3]).'" /></a></center>';
  369. } else {
  370. $photo = '<center><img src="'.$user_profile['file'].'" '.$user_profile['style'].' alt="'.api_get_person_name($user[2], $user[3]).'" title="'.api_get_person_name($user[2], $user[3]).'" /></center>';
  371. }
  372. $user_id= $user[0];
  373. $button = '<a href="'.api_get_self().'?user_request='.$user[0].'">'.Display::return_icon('view_more_stats.gif', get_lang('Info')).'</a>';
  374. $button= '<a href="javascript:void(0)" onclick="load_course_list(\'div_'.$user_id.'\','.$user_id.')">
  375. <img onclick="load_course_list(\'div_'.$user_id.'\','.$user_id.')" src="../../../main/img/view_more_stats.gif" title="'.get_lang('Courses').'" alt="'.get_lang('Courses').'"/>
  376. </a>&nbsp;&nbsp;';
  377. $users[] = array($photo,$user[1],$user[2],$user[3],$user[4],$user[5],$button);
  378. }
  379. return $users;
  380. }
  381. if(!isset($_POST['compose'])){
  382. Display::display_header(get_lang('ComposeMessage'));
  383. echo '
  384. <div class="actions">
  385. <span style="float: right;">&nbsp;</span>
  386. <form id="search_simple" name="search_simple" method="get" action="'.api_get_self().'" class="form-search">
  387. <fieldset>
  388. <span><label for="keyword">'.get_lang('langSearchAUser').': &nbsp;</label><input type="text" name="keyword" size="25"></span>
  389. <span><button type="submit" name="submit" class="btn btn">'.get_lang('Search').'</button></span>
  390. <div class="clear"></div>
  391. </fieldset>
  392. </form>
  393. </div>';
  394. if (isset($_GET['keyword'])){
  395. $table = new SortableTable('users', 'get_number_of_users', 'get_user_data', (api_is_western_name_order() xor api_sort_by_first_name()) ? 3 : 2);
  396. $table->set_header(0, '', false, 'width="18px"');
  397. $table->set_header(0, get_lang('Photo'), false);
  398. $table->set_header(1, get_lang('OfficialCode'));
  399. if (api_is_western_name_order()) {
  400. $table->set_header(2, get_lang('FirstName'));
  401. $table->set_header(3, get_lang('LastName'));
  402. } else {
  403. $table->set_header(2, get_lang('LastName'));
  404. $table->set_header(3, get_lang('FirstName'));
  405. }
  406. $table->set_header(4, get_lang('LoginName'));
  407. $table->set_header(5, get_lang('Email'));
  408. $table->set_header(6, get_lang('Action'));
  409. $table->display();
  410. }
  411. //if(isset($_GET['user_request']))
  412. show_form_send_ticket();
  413. }else{
  414. save_ticket();
  415. }
  416. Display::display_footer();
  417. ?>